Privacy Policy

Last updated: April 2026

Reso provides software for resort and homestay management including bookings, customer records, expense tracking, and marketing automation.

1. Information We Collect

• Account details (name, phone, email)
• Business data and booking records
• Customer data entered by you (guests, ID proof, contact info)
• Financial and expense records
• Device and usage data

2. Data Usage

We use data strictly to operate, improve, and secure the platform.

3. Data Ownership

You fully own your data. We act only as a processor.

4. Legal & Compliance Responsibility

You are solely responsible for:

• Obtaining guest consent
• Complying with local laws (including data protection laws)
• Handling sensitive personal documents

5. Sensitive Data Disclaimer

We are not responsible for misuse, leakage, or legal consequences arising from storage of sensitive documents (e.g. Aadhaar, ID proof) uploaded by users.

6. Data Security

We implement industry-standard security, but cannot guarantee absolute protection.

7. Third-Party Services

We may use third-party services (e.g. WhatsApp APIs). Their policies apply independently.

8. Limitation of Liability

We are not liable for:

• Data loss or corruption
• Unauthorized access due to user negligence
• External service failures

9. Account Termination

We may suspend accounts for misuse, legal violations, or security risks.

10. Updates

We may update this policy anytime.

Contact

support@resoapp.com